Returns & Exchanges

At Snow Peak, we stand by the quality of our outdoor apparel and gear, offering returns for unused items in their original packaging within 30 days of purchase. We strive to ensure your gear meets the demands of your next adventure with a seamless and fair exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original shipping box, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided by our portal, then drop off your package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return for quality assurance, we will issue a refund to your original payment method within 7-10 business days.